There are many reasons the federal agencies continue to use Microsoft Dynamics CRM. Rob Enderle, analyst, says that the software works well and can handle all of the paper work required to enable companies to bid confidently https://www.think-tribe.com/.
Microsoft presents the Dynamics Customer Excellence Awards every other year. The award is given to government agencies that have demonstrated their effectiveness with the technology. While cost cutting is a key objective for government agencies using Microsoft Dynamics CRM software to cut costs, many agencies use this software to better align with Executive Order 13571.
The Executive Order 13571 gives government agencies the ability to deliver citizen services in a cost-effective manner. Microsoft claimed that agencies are using this method to replace the legacy systems and to streamline their operations. The federal leaders are trying to balance the realities of budget cuts. Numerous agencies are quickly adopting the software to solve the problems, update IT environments, and cut costs.